Frequently Asked Questions

An extended auto warranty is a vehicle service policy that covers a vehicle’s part failure beyond the manufacturers coverage. Having a good extended auto warranty policy can prevent high cost repair bills from any mechanical and electrical repair bills, potentially saving hundreds or thousands of dollars a year. For most cases, extended auto warranties can pay for themselves in just one repair.

The cost of your vehicle service contract depends on some unique factors, which includes the make, model, year and mileage of your vehicle. You can find out how much it costs by requesting a policy quote from our website. One of our enrollment agents will give you a call and walk you through all of the coverage options for your vehicle.

US Warranty policies are honored through any nationally authorized and licensed repair facility and can be used at any shop of your choice. As our policy is backed by industry-leading administrators that work with nationally ASE-certified repair facilities, it would be in a shops best interest to accept any consumer-direct vehicle service contract.

With a US Warranty policy, all covered repairs are paid over the phone using a corporate credit card.

US Warranty focuses on enrolling through initial contact, helping to prevent the coverage of vehicles with pre-existing conditions. US Warranty rewards initial contact enrollment with wholesale pricing that can save you up to 10% on the cost of your extended auto warranty. Our policies can be coupled with incentives such as Roadside Assistance, Trip Interruption, and Car Rental. Our 0% financing options are available for all of our initial contact enrollments.

With any US Warranty policy, all of our customers have the right to a “30-day reviewal period” which takes place during the first 30 days after your enrollment date. Every plan sold comes with a full 30-day money-back guarantee. During this time, US Warranty encourages our policy holders to read through the entire policy to fully understand it. If you decide for any reason that this is not the extended warranty or auto plan for you, our easy return policy will be explained not only in your packet, but by one of our helpful customer service representatives that can assist you with any questions you may have. If you have not used the policy during the reviewal period, we will happily refund your deposit and cancel your policy.

Certainly, you can contact us day and night by email at: info@uswarranty.org. For 24/7 emergency support such as roadside assistance is available for all policy holders. If you experience a breakdown, flat tire, dead battery or lockout please contact the toll free phone number provided on your Policy ID Card.